By Jess Heald on Tue 28 April 2015 in CRM
User adoption is arguably the single biggest obstacle to successful software implementation. One of the most common questions we get is ‘how will I get my sales reps to use this?'
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British Gas invests £50million in service after losing 300,000 customers
By Jess Heald on Tue 28 April 2015 in Topical
Yesterday it was announced that the UK’s biggest household energy supplier, British Gas, will be investing a huge £50million in training and new systems over the next 3 years in order to improve customer service.
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5 steps to get your team to adopt your CRM
By Jess Heald on Tue 28 April 2015 in CRM
User adoption is arguably the single biggest obstacle to successful software implementation. One of the most common questions we get is ‘how will I get my sales reps to use this?'
British Gas invests £50million in service after losing 300,000 customers
By Jess Heald on Tue 28 April 2015 in Topical
Yesterday it was announced that the UK’s biggest household energy supplier, British Gas, will be investing a huge £50million in training and new systems over the next 3 years in order to improve customer service.
