By Jessica Heald on Wed 07 December 2016 in News

What lies ahead for CRM? Our MD, Andrew Ardron shares his predictions on Call Centre Helper...
Whether you need a B2B portal or a web shop, ProspectSoft can offer both in one integrated solution. Trade portals offer integrated account details online, ensuring your customers experience the same service online as if they called you.
An eCommerce site (or web store) extends your business hours to 24/7, making it easier for your customers to do business with you at a time that suits them whilst freeing up staff time to focus on proactive sales and customer care.
ProspectSoft eCommerce helps bring business information together by offering unparalleled integration with Access Dimensions, Exchequer, Pegasus Opera and Sage 50 accounting systems, meaning that you can directly:
Whether your customers are on a PC in the office, tablet at home or mobile phone on the train, ProspectSoft eCommerce solutions let your customers place orders whenever and wherever they want - even when on the go.
Offer your customers their individual account details online.
All of our web solutions are built and hosted on a robust and secure infrastructure that is monitored 24/7
Create and update pages easily without the need for HTML editor.
Integrate your web store to your accounts system to have an automatic two way stream of information
Update stock availability, product categories, pricing and images all in one place
SSL encryption and signed certificates are available for all sites and are provided by the second largest certificate authority in the world
Responsive site designs and field sales ordering functionality for mobile and tablet devices
ProspectSoft eCommerce can integrate to CRM, eMarketing and ProspectWOW web analytics