By Victoria Dyke on Mon 09 February 2015
in
Sales
According to the Economist Intelligence Unit, 71% of sales executives spend more time than is required on administrative tasks...
By Victoria Dyke on Mon 12 January 2015
in
CRM
I have met with many companies who use their accounts system to store their core customer information...
By Fiona Ness on Tue 02 December 2014
in
CRM
The end of the year is a great time to review your business performance as a whole, but also the individual processes involved.
By Victoria Dyke on Fri 14 November 2014
in
CRM
To stay competitive in business today we often need to find ways to improve communications, provide staff with more valuable information and reduce our admin and costs...
By Fiona Ness on Tue 11 November 2014
in
CRM
This blog is taken from Andrew Ardron’s keynote speech at our recent Silverstone event.
By Fiona Ness on Tue 04 November 2014
in
Topical
Last Christmas UPS experienced huge delivery issues which left thousands of customers without their orders in time for Christmas.
By Victoria Dyke on Mon 20 October 2014
in
CRM
On average 60% of an employee’s time at work is spent on non-profit making activities. These activities are usually made up of time consuming admin that you can probably lessen by making a few simple changes. Read on to see my top 5 time saving changes you could make today.
By Fiona Ness on Tue 07 October 2014
in
CRM
On Tuesday 11th November we are holding our best practice event at Silverstone.
By Fiona Ness on Tue 07 October 2014
in
Topical
Following the announcement of their £176 million loss at the beginning of this year, Morrisons have launched a new loyalty scheme...
By Victoria Dyke on Mon 06 October 2014
in
CRM
I’ll be the first to admit I have a love hate relationship with excel spreadsheets. My experience with most businesses is that their data and customer information are often stored across multiple spreadsheets, filing cabinets and ERP systems – which all have their limitations when it comes to managing data.
