By Jessica Heald on Tue 10 January 2017 in CRM

Time is of the essence, so you want to deliver an excellent service and close your leads. But if your current processes are holding you back, surely something has to give?

By Lauren Hines on Mon 13 June 2016 in CRM

The CRM industry has seen staggering growth in recent years...

By Victoria Dyke on Tue 26 January 2016 in CRM

24% of businesses openly admit their staff don’t have access to the right information.

By Stuart McLaren on Tue 26 May 2015 in CRM

Ok, stick with me on this one, it really is not a scam…

By Stuart McLaren on Wed 13 May 2015 in CRM

The problem with integration… is the word ‘integration’ it is applied by so many people in so many circumstances that it has lost its true meaning.

By Fiona Ness on Tue 12 May 2015 in CRM

If you’re an avid camper you’re probably familiar with the Spork. If not, just so this article makes sense, it’s a spoon that half way down becomes a fork and if you’ve bought a high end spork then you’ll probably get a knife on one edge as well...

By Jess Heald on Tue 28 April 2015 in CRM

User adoption is arguably the single biggest obstacle to successful software implementation. One of the most common questions we get is ‘how will I get my sales reps to use this?'

By Fiona Ness on Tue 28 April 2015 in CRM

According to a recent study of UK business, SMEs are wasting around 28 hours a week on admin related tasks. This got us thinking....

By Stuart McLaren on Mon 09 March 2015 in CRM

In today’s business world, as well as looking for more business, there needs to be a clear focus on Business efficiency and effectiveness. 

By Victoria Dyke on Mon 12 January 2015 in CRM

I have met with many companies who use their accounts system to store their core customer information...