By Fiona Ness on Tue 07 October 2014
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CRM

On Tuesday 11th November we are holding our best practice event at Silverstone.
By Fiona Ness on Tue 07 October 2014
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Topical

Following the announcement of their £176 million loss at the beginning of this year, Morrisons have launched a new loyalty scheme...
By Victoria Dyke on Mon 01 September 2014
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Topical

John Lewis have just announced a 31.4% year on year increase in online orders, the success of which has been largely put down to their in-store digital terminals.
By Fiona Ness on Thu 28 August 2014
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Web & eCommerce

Selling online is so common that you would expect everyone to be doing it, whether it’s personal selling on eBay or running business sales online.
By Victoria Dyke on Thu 28 August 2014
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Web & eCommerce

It is currently reported that 93% of B2B customers conduct their research on the internet and 88% of which would actually prefer to buy online.
By Fiona Ness on Mon 18 August 2014
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CRM

24% of businesses admit that their sales teams do not have the right information to hand during a sale...
By Fiona Ness on Mon 18 August 2014
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Topical

Amazon Fresh has been available in parts of the USA since 2007, and as this service expands further across the states there are rumours that it won’t be long before we see Amazon Fresh vans in the UK.
By Fiona Ness on Tue 05 August 2014
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Topical

The Royal Mail have announced that they will be partnering with the Post Office to roll out Click and Collect to 20,000 British SMEs.
By Fiona Ness on Tue 22 July 2014
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Topical

Earlier this year Marks and Spencer launched their new website. Whilst this should be a good thing, and whilst M&S are convinced everything has gone to plan, some are referring to the new site as a nightmare...
By Fiona Ness on Tue 08 July 2014
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Topical

Last week Asda confirmed plans to restructure, resulting in 1,360 redundancies and over 5,000 members of the team moving into online focused roles.