By Victoria Dyke on Mon 01 September 2014
in
Topical
John Lewis have just announced a 31.4% year on year increase in online orders, the success of which has been largely put down to their in-store digital terminals.
By Fiona Ness on Thu 28 August 2014
in
Web & eCommerce
Selling online is so common that you would expect everyone to be doing it, whether it’s personal selling on eBay or running business sales online.
By Victoria Dyke on Thu 28 August 2014
in
Web & eCommerce
It is currently reported that 93% of B2B customers conduct their research on the internet and 88% of which would actually prefer to buy online.
By Victoria Dyke on Mon 18 August 2014
in
CRM
24% of small businesses admit they do not have enough customer information to hand during a sale.
By Fiona Ness on Mon 18 August 2014
in
CRM
24% of businesses admit that their sales teams do not have the right information to hand during a sale...
By Victoria Dyke on Mon 04 August 2014
in
CRM
Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.
By Victoria Dyke on Tue 22 July 2014
in
CRM
As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.
By Victoria Dyke on Tue 08 July 2014
in
CRM
When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them?
By Fiona Ness on Thu 22 May 2014
in
Email Marketing
Marketing is quickly becoming more sophisticated. The number of emails sent each day is currently in excess of 144 billion. Not only does this make it harder to grab the attention of your audience, but it means that you can no longer get away with sending one mass email and hoping your audience takes a look.
By Victoria Dyke on Thu 10 April 2014
in
CRM
We meet loads of different SMEs, in loads of different industries. Unsurprisingly, the more SMEs we meet, the clearer the similarities in business operations become.
