By Fiona Ness on Tue 09 June 2015
in
Marketing

#BizTips – a way for businesses and individuals to categorise their tips, advice and suggestions on social media.
By Fiona Ness on Tue 12 May 2015
in
CRM

If you’re an avid camper you’re probably familiar with the Spork. If not, just so this article makes sense, it’s a spoon that half way down becomes a fork and if you’ve bought a high end spork then you’ll probably get a knife on one edge as well...
By Fiona Ness on Tue 18 November 2014
in
Topical

From putting the wrong name on an email, to losing data, errors are common in business.
By Fiona Ness on Tue 18 November 2014
in
Topical

Whether you complain to companies via email, Twitter or Facebook one thing is certain, that companies have become far more inventive with their responses.