By Jess Heald on Tue 02 December 2014 in Topical

There’s no doubt that online shopping has become an increasingly popular method of shopping...

By Fiona Ness on Tue 02 December 2014 in Topical

It’s that time of year again when Christmas will pass and the countdown to people talking about New Year’s resolutions is on. 

By Fiona Ness on Tue 18 November 2014 in Topical

It probably isn’t news to anyone that the food grocery industry is fierce...

By Fiona Ness on Tue 18 November 2014 in Topical

From putting the wrong name on an email, to losing data, errors are common in business.

By Fiona Ness on Tue 18 November 2014 in Topical

Whether you complain to companies via email, Twitter or Facebook one thing is certain, that companies have become far more inventive with their responses.

By Fiona Ness on Tue 04 November 2014 in Topical

Last Christmas UPS experienced huge delivery issues which left thousands of customers without their orders in time for Christmas.

By Fiona Ness on Tue 21 October 2014 in Topical

Last week Amazon announced the launch of their same-day delivery option. 

By Fiona Ness on Mon 20 October 2014 in Topical

If you’re anything like me you probably spend the majority of your time in front of a computer, be that at home or at work. 

By Fiona Ness on Tue 07 October 2014 in Topical

Following the announcement of their £176 million loss at the beginning of this year, Morrisons have launched a new loyalty scheme...

By Victoria Dyke on Mon 01 September 2014 in Topical

John Lewis have just announced a 31.4% year on year increase in online orders, the success of which has been largely put down to their in-store digital terminals.